Thank you SOO MUCH, everyone, for replying so quickly. My local IT guy is knowledgable and I suspect the system configuration is correct. I like the idea of asking my IT person to map out the entire system and will request it. Once done I would love to have someone else peek into my system and draw up a reasonable plan/preventative algorithm that my IT guy has to follow to prevent baddness from happening.
Examples: Trojans entering system despit SonicWall with AV and individual servers and workstations with SymmantecAV. Trojans removed with Malware but then Malware not placed on active mode so trojans get in again, past Symmantec and propagate throughout system.
Updates installed irregularly and last time no updates for server(s) and our practice manager updated it crashed (because of outdated system software that was not updated).
System modifications done Sunday night so that when we arrive MOnday live we beta test what was done and frequently end up with BIG problems. Has happened way too often. (We are off line on weekends, all weekend from Friday night).
Setting changed but then mysteriously revert back to dyfunctional way (i.e. printer settings, user settings, etc.)
System logs not routinely checked -- sometimes every other day then someimes not for several weeks until something bad happens.
Sonicwall and internet providers -- when one provider slows down to crippling slow speeds but does not crash the Sonicwall does not switch to the other provider -- have to call IT guy to manually switch. Only switches automatically IF on provider goes down completely.
COST: We are now paying a minimum of $3K per month and some months up to 5-6K. Even for a medium size office this seems like a LOT and would love to know if this is in the realm of reasonable IF I had a stable system?
I could go on but I think that is the general drift.
Tnx,
James
