Onbe missing message problem I have had many times is as follows. I will forward a chart to myself to complete later. When I look for it the chart seems to have been unidentified and has the wrong birthdate for the child, usually one in the future. I am unable to open these charts until the date indicated in the birthdate field passes. Of course by then it is way too late to bill the encounter.
This happens when the correct birth date is in the demographics. I don't know what changes it. The new one seems tobe one year after the date of the encounter.
Anyone else experience this and have a fix?