I've been very happy with Updox thus far in the 1 month that I have been using the program. The secure portal email system has been working fine to send copies of labs, orders, etc. to patients. I think just having a secure emailing system is a great benefit with this system.

My question/comment is that when putting scanned items or faxed/printed items into Amazing Charts from Updox, I have more categories with Updox. I've noticed that Updox has the extra categories to file into Amazing Charts as 'Hospital', 'Incoming Correspondence', 'Pharmacy', and 'Progress Notes'. I've been saving med denials, prior auths, etc. in the 'Pharmacy' tab on Updox which puts it in a file in the Imported Items in Amazing Charts as Pharmacy. If I try to scan an item in from Amazing Charts directly, however, these above noted categories are not available. Is there a way to change this within Amazing Charts to add these categories? Nothing major -- but just curious as to why the two don't match up. Thanks for anyone's help or input.


Last edited by cars4cy; 07/20/2010 7:32 PM.

John Carstensen, MD
Carstensen Internal Medicine
Key West, FL