Let's say you are doctor and you received a message in the inbox of Amazing Charts (AC) with the patient chart attached to the subject line. It says that a mammogram for patient XYZ is needed. So you right-click on the message in the inbox window to write the order and then select the necessary diagnosis codes to show in the order. HOWEVER, the dx code doesn't show in the preview window for the order. The only way to make it show (as it appears) is to go inside the patient chart and create an encounter. Anyway to fix that?