if you make an order and send it to yourself then open the order by double clicking in your mail box it brings up your order screen in the lower part of the order screen there is the results (comments) area- the problem is it only lets you put 75 or 100 characters then stops- so if you are trying to track what happened to say a ct of the head you ordered. now it can stay in the order area- and first the staff has to get approval from the insurance company and document in the results area and hit results pending to save it in the orders- then when results actually come back you have staff say results back- nl or something in the area and click completed and send to the provider- to save- the problem is that the area is too small for all you want to document- ie- where you sent patient, who you talked to for approval of the test- calling patient to review if they went for the test then writing results in the area.
