One of the many reasons why I don't do business directly with NDC Healthcare. We had a problem with Lytec, and they pulled this "your database is corrupt - send it to us with $300" bulls**t. Fortunately before sending it to them, I did some nosing around and found the "change log" for the update we'd loaded.. and this wasn't a corrupt database - it was INTENTIONAL BEHAVIOR. There was nothing wrong with our data. Their answer to EVERYTHING is "your data is corrupted, send us money"
Can you find a Medisoft VAR in your area? They generally have much more of a clue than NDC's technical support department, and they MAY be able to get you up and running, as the problem you're having upgrading they've probably found, and fixed, a bunch of times already for their other clients.
Good luck, Roy. I feel your pain.
Regards,
V.
