I am a newcomer to Amazing Charts, and I am still in the process of creating a number of templates. I am a big believer in using templates. My initial feeling was that the ability to import from Word docs would be important, but I have to tell you that as time goes by, I have found it to be a minor issue.
In general, I think Amazing Charts is an excellent EMR, certainly well worth the price. On the other hand, there are clearly a number of areas, many of which involve customization issues like this one, where the program could use significant improvement. My impression is that people deal with these issues by a combination of work arounds, posting to wish lists and hoping that future versions of the program will be better, and just telling ourselves "well, the program is a bargain and has lots of excellent features, so I will just compromise and deal with it".
Despite the relatively minor inconveniences, from where I sit, I am much happier with AC than if I were without it, or with one of its competitors.
