Happy to answer any number of questions.
With my smaller overall volume there are fewer calls. I see ten pts per day (between 6 and 12) three and half days a week. I have privileges at two hospitals but only have an admission occasionally. Most of the work is in office.
Phone: I'm using Iphone which has "visual voice mail". this allows me between appts to quickly scan the list of calls and return calls on a priority basis and finish returning remaining calls later.
Prior authorizations are not a big problem. This is where the insurance environment in your area is a variable. My patients are medicare and PPO mostly. Occasionally I have a prior auth. The typical form I use for the most common insurance company is on my paperport desktop; when needed I type in the info and drag it to the FAX icon and away it goes. Another time saver: a patient has an ins. co. that requires a prior auth for every referral. I keep a copy of the form in the chart in paperport with the patient's data pre-filled out: I.D., SS#, name, DOB..so each time I "grab" it and only have to put the referral info, ICD code in, drag it to the FAX icon....
