I ran into a problem. I was happy to use office ally at first. Most insurers sent me check no problems. The problem arose when Anthem sent checks to patients!!! Now I am having trouble collecting these "bonuses" that patients thought they were getting! I cannot believe Anthem would do that! The other insurers were smart enough not to do that. Also, I find out that Box 12 and 13 on billing from Amazing Charts is not marked signature on file. This is the problem. I have corrected and still same problem from OA! This is a huge issue since I cannot have my checks going to patients under their names! Help, anyone had this problem before. I put call to OA asap for an answer.
Jack
