Oh, THAT one. I printed that out before we opened the office (on cardstock so it'd last longer). Honestly, if not for that post and the others on that thread, we'd have been in deep doodoo. The fax management has been the single biggest challenge, even more challenging than learning how to use Amazing Charts.

We don't have paperport, but I kind of wish we did. I wish it wasn't so expensive! Right now we're doing fine with printing faxes to pdf but when it gets busy, I'm worried we're not efficient enough. All that right clicking, selecting the right printer, going through the windows print picture just so the medical personnel can annotate the labs; there's definitely got to be a more streamlined or automated way.

I copied our document flow from that thread almost verbatim along with the folder structure.