Thank you both - I have jotted down your emails so my doc can contact you. It may be awhile though since it seems there's a new bump in the road every few days that puts non-immediate stuff on the back burner. If I knew more about medical offices, I could make the decision, but I haven't the first clue what to look for.

I just wanted to let you know so you didn't think I'd asked for help then disappeared.