I have recently moved from the scheduler in my PM to AC in order to be able to see the schedule on all stations. There are a number of things I miss however. One, I no longer have a place to denote that a patient was confirmed the day before their appointment. If I go back and edit the appointment and put it in the comments section (which is the way we are having to do it), I lose all the information regarding when the original appointment was made and which staffer made it. Knowing that the appointment was made a year earlier might explain why the patient did not show. Also, seeing that one staffer consistently makes appointments that are not accurately triaged gives me notice that I need to spend some time with them discussing ways to correct it.
I also hope that, when the PM module is integrated, it will allow a column on the scheduler which shows the patient's copay and past balance due. We really did a great job collecting these monies up front when the patient checked in because the information was right there.

Leslie

Leslie
Hospital Employed Physician Who Misses The Old AC

"It's a good thing for a doctor to have prematurely grey hair and itching piles. It makes him appear to know more than he does and gives him an expression of concern which the patient interprets as being on his behalf. "