Fantastic,
AC was supposed to have the ability to send to OA, but if you do a search, you will see that a lot of people seem to have had problems with it.
I tried it about a year and half ago but it did not work, I then tried through EZ claims, but none of my medicaid claims would go though. At that time OA said it was EZ claim and vice versa.
Time was slipping and I went with MTBC, the billing service that is recommended with AC and it has worked, but...
1)it took several months before everything seeme to move smoothly
2)IL medicaid stopped paying for about 4 months and since this is a large percentage of my practice, I was unsure whether these claims had been processed for many months, or were they even being processed (they were)
3)MTBC's reconsiliation system for knowing what has been processed/paid is complex. They have an extensive report system but if you want to know what claims you are paying 5% for, good luck. I think they are correct but I honestly can't be sure.
4) Why pay 5% if we can do it inhouse. They also require payment in 10 days or have a surcharge.
5)We sometimes have to send them information 2 or 3 times and they will state they have not received it. Sometimes it seems as if one hand does not know what the other is doing at MTBC. Their support is based in Pakistan, but, in fairness to them, their English and understanding seem better than most overseas telephone support systems.
6)My contract is up next month, and I am always looking for alternatives.
7)A smart Warlord is always willing to learn from a young Viking or they will not get to be old (I wish I was might:)).
