We have been trying to set up billing for about three months. AC to EZ claims to clearing house (medavant).
Multiple errors massage and we could not establish successfully yet. Pile up of charges not being paid is killing us.
I would like to get some advice as you have are using the same software for the billing. These are some questions I have.
1.do you import from AC to Ez claim. if so ,what billing export format do you use in AC. (?txt format/ez claim format)
2. I understand from my billing staff that after importing into the ezclaim, there are some correction to be corrected for each claim to get it right for the EDI ready to clearing house.
3. and yet we are still having tons of rejections that need to be corrected at the clearing house level.
4. Then whichever go thru medavant/clearinghouse, there is about 95 % rejection from the payers. It has been quite difficult over past few weeks.
5. we have been trying to change according to tech support of medavant and ez claim. This week, the staff is planning to manually entering into ez claim for each claim to see it will help.
I would really appreciated if you can give me any advice on this.
Thanks
