Jennifer,
Yes, it would be nice if the staff could do the faxing back of scripts, which they certainly are qualified to do. But, as long as I have the document already open, it just seems easier for me to go ahead and send it. And that then gives them more time to call patients with results, confirm appointments, and import documents into AC.
My bitmap signature is "hidden" on the server. The first time I "prompted for signature" on each computer, it let me browse and find the signature. Now I do not have to prompt for the file...it is chosen automatically.
As far as rude patients, I simply will not tolerate them either. And, if I have had too many iced coffees like I did today I won't tolerate rude specialists either. I know this is off-topic but I just sent a "pitbull" letter to one whose faxed request for information on a patient I referred included the statement "All records and patient demographics must be received from you prior to the patient's appointment. If these are not received, the patient will not be seen. All records will also be reviewed by the doctor prior to the visit and the appropriateness of the referral will be determined at that time. If it is deemed the referral is not appropriate the appointment will be cancelled. Also, patients who fail to show for their appointment will be charged a $100 No Show Fee". Well, I was livid. He has seen his last patient of mine. Think I'll go home and throw some Amaretta in the coffee and see if I can calm down!!
Leslie
