Thanks for the ideas. I hadn't heard of "micropractice" or read anything about it. My practice is probably just about as ideal as they come for the micropractice concept as I don't do primary care, take cash only, have long appointments, and don't have emergencies.
One Box looks very useful indeed to help control incoming calls and minimize those that I have to answer--and allow me to answer them anyhwere and in anyway I want. Getting faxes and voicemail sent to my e-mail would help too.
What I'd really need is a real-time online patient scheduling system that is integrated with AC--and even better one that patients could also access by phone! Maybe a web-based appointment program already has this feature but I haven't seen one yet. Patients could call in to an appointment. no. and put in code for my practice, choose and time frame and receive a number of openings from which to choose. Now that would be cool! Actually AC could probably do this with a modem connection to the main AC database computer. Patients could just select the option from my main number. It would just take some additional software and voice recognition plus a text-to-voice translator. Lots of big companies have these kinds of voice-based systems to direct calls and provide services.
Henry
