The frustrating 429 error refers to a problem where one of the dlls didn't get registered correctly during installation (usually as a result of Windows UAC or other security - like Norton or McAfee virus protection - that silently prevented the dll from getting registered during the installation).

Other than turning off the security measure and reinstalling Amazing Charts, our tech support folks will manually register the dll. This works only if we know what dll failed to register, but a common one is the chilkat xml dll. Here is how that dll, located in the Amazing Charts directory, is manually registered - which basically tells windows that if it needs the chilkatxml dll, it can be found in the Amazing Charts directory.

Open a command prompt and type: regsvr32 "c\program files\Amazing Charts\chilkatxml.dll"

(This assumes your Amazing Charts directory is on your c drive, in the path above. If Amazing Charts is located on the d drive then you would type the same as above and change the drive letter.)

Last edited by Jonathan Bertman; 03/03/2009 10:42 AM.