So I've been looking over the software, and I'm trying to get down exactly how AC works with the office flow.

For example, my staff collects co-pays before I even see the patient. So for those of you who do this, how are you doing this in the software? Is your front office staff starting the superbill before you even see the patient? When you see the patient and put in your CMT codes, does this add to the superbill that your staff started? I'm a bit confused.

Who can help me out here?