We have the receptionist email the nurse WITH THE CHART ATTACHED TO THE EMAIL MESSAGE. Then the nurse checks to be sure we haven't already addressed the issue, whether patient is due for follow up, etc. If she can handle it she does. Otherwise she forwards to us. In the email message on the right hand side we just click on the Medication button, write the prescription, close the window and the prescription appears in our reply to the message. We send back to the nurse who calls out the prescription. Glenda