Home Forums Thread Like Summary - "Coordinate with New Crop" for upgrade..attention Mark

Hi everyone,

For various reasons I have delayed upgrading Amazing Charts to version 11.

The portal indicates that the New Crop interface has to be modified to work after the upgrade, and request that we notify support of the timing of our upgrade.

Since support seems (understandably) overwhelmed at this time, what is the best way to ensure that notification is received and acted upon?

And, is there a provision for actually checking to see if the upgrade was accomplished? Let's say I plan to upgrade on a weekday evening, after support is closed. I would like the New Crop changes to be done by, or early, the next morning. But what if the upgrade fails? Will the New Crop modification be done anyway, and leave us unable to prescribe?

Thanks.

Gene

We self upgraded a week ago.
Previously notified AC of the upgrade plan.
Went essentially hitch-free once I downloaded the correct upgrade (11.1.2) -- It's the most recent build on the AC user portal.
We haven't had any glitches since the upgrade.