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#80636 05/05/2025 11:45 AM
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OK, I am trying to eliminate (inactivate) patients who called to register but were never seen.
I have tried searches with patients not seen in >275 months and such, but none come up
I tried no diagnoses (only showed patients that had been seen)

Am I missing something???


Wendell
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Wendell,
When I run a report with the category "Schedule", operator ">", field "not seen in last X months" and value "250", I get a large number of patients (thousands).

Prior to starting with AC about 15 years ago, we scanned in all our old paper records. That means many of our patients who were never subsequently seen actually have some old records scanned into imported items.

Nonetheless, I would think this report would also include all the "registered but never seen" patients you are trying to identify.

Is that the same way you ran the report?


Jon
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Yes, that’s the same way but it doesn’t show patients who haven’t been seen, only those that had a prior visit

Last edited by Wendell365; 05/07/2025 11:22 AM.

Wendell
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The patient's expectation is that you have all the answers, sometimes they just don't like the answer you have for them
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I sent Amazing Charts a webchat to ask. This is the email response I got:

Hello,

Jen from Amazing Charts technical support. At this time we do not have a way to run a report for patients who are in AC but never seen by a provider.


Trista C.




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