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beagle Offline OP
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Box with 4 hard drives (or ssd). Brand Synology or Truenas or others. Use for backup target and file shares. Has separate admin password and "immutable snapshots" that no one can delete within x days/weeks.

Great for backup target and additional ransomware hardening.

Thinking about setting one up or building one.

Anyone use this?


Larry
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Many years ago, I used Seagate Goflex network drive. AC never successfully made backup copies on the network drive. I used it to store import items and manually copy / paste .enc files. Have been thinking of getting a new one.

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Big upvote for Synology

Some people may think it's overpriced but it's like the Sonos of the sound world. What you're really paying for is the software than the hardware.

They even have ActiveBackup now which allows you to directly backup Hyper-V machines. Windows Server backup leaves a lot to be desired and apps like Veeam can be a little complicated/expensive

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beagle Offline OP
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Good to know. Is Synology ActiveBackup for Hyper-V VM good enough to replace something likely backupassist/veeam/altaro?

May even be cheaper with 1 time Synology cost vs subscriptions?


Larry
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It's definitely not good enough to replace something like Veeam. Veeam has so many enterprise features like proxy servers, tape repositories, wan accelerators, etc.

If you're using AC, you're probably not going to use 90% of those features. Most people don't even want to get a dedicated backup server for Veeam. They also have a free option.

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Go with Hornet Security (Altaro). Simpler, faster, way more straightforward than Veeam. Veeam is used at the top enterprise level but run specifically by IT pros. I used Veeam for two years. Switched to Hornet Security. Cheaper, easier, better support.


Bert
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My solution for backup is as simple as I can make it and I use Veeam Backup and Replication. I am a Veeam reseller.

Hyper-V virtual machines (I never use VMWare). Bare metal installations are not supported.

One VM will have Veeam Backup and Replication installed on it.

Onsite Backup Repository is, for the typical AC client, a 2-bay or 4-bay QNap that exposes a single file share that requires a password. You can find them here: https://tinyurl.com/2yrdv97c

Onsite backups store 14 days of backups.

Offsite backup is provided by me, and I have a setup at a datacenter in Greenville, NC. Offsite backups store 3 days of backups.

I never use AC backup. All clients are required to have both onsite and offsite backup. Monthly rate is determined by how much data and how many virtual machines. In a typical setup that I create for a client, there will be two virtual machines: A domain controller (I do not support peer-to-peer networks) and an Applications server for AC, file shares, etc. I can also backup Office 365 if the client has that.

My largest client (not an AC client) has 37 virtual machines in a Hyper-V Failover Cluster. All of it my implementation. My second largest client has 22 virtual machines in a Hyper-V Replica setup. Again, all my implementation. In both scenarios, the client can lose an entire server and suffer only a few minutes downtime. The Cluster is automatic failover. The Replica does require my intervention for failover, but I'm pretty good at answering my phone. smile

JamesNT

Last edited by JamesNT; 11/08/2023 12:31 PM.

James Summerlin
My personal site: http://www.dataintegrationsolutions.net
james@dataintegrationsolutions.net

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Mark@AC: NewCrop just informed us that there is an outage. They are investigating, but no ETA at this time.
koby: yes what a combo new crop and AC reliable as Amazon......NOT
Mnemonic: A lot of fake stuff on Amazon, Just saying.
koby: but they take it back....NewCrops fixed
Mark@AC: Updox System Issues An update has been posted We will be taking the application offline at 4:30 PM (Eastern) to perform emergency maintenance. The application will be down for approximately 1 hour.
AmazingDave: 10/14. Multiple eRx failures. Anyone else?
JBS: eRx not working for us this morning 10/15 630am Eastern
JBS: Looks like its related to the migration - we completed it by NewCrops apparently doesnt think so
beagle: updox is downdox again, 10/15
JBS: updox back up... now if we can just reach Ac to restore eRx
DocMark: eRx is up for us but slow, unworkable
BrotherJon: eRx issue for many. New Crop and AC working on it.
ChrisFNP: yep, refills have crashed twice today
Dr M @ EmmFamPr: newcrop down for us also; and we did the migration; unable to send anything electronically
ChrisFNP: Any updates fr us in the CST area?
ACZ: Still no fix to prescibing. Nobody available from AC last time I checked. I have an email request in. Anyone else?
ACZ: update on prescribing: After calling thursday morning and leaving a message, received call from AC. They changed something on their end, and prescribing is fixed.
eriklloyd: 11/11/24 - Prescription failure for us. Anyone else experiencing issues?
Pinky: Yes. Prescriptions aren't going through.
beagle: anyone contact ac and get eta fix?
AMCS: Same
AMCS: This is from newcrop: New incident: Investigating We are currently investigating an error that may occur when attempting to transmit prescriptions. This is resulting in prescriptions remaining queued. Our engineers are working on resolution presently.
Bert: I am sure AC knows. It's probably a NewCrop issue and they are working on it
Pinky: It is working now. 1pm EST. 11/11/24.
Clem Surak: Is anyone else using ACPM and the EOBs are not matching up to patient accounts and the EOBs are having to be retyped into ACPM? Started a couple of weeks ago. Payer IDs are correct and match the EOB payer IDs.
tcosta: @ Clem Surak: yes, this has been going on for MONTHS in our office. We've been told it's the payers fault and it has to do with loop segments and payer response. Doesn't make sense to me, considering it's ALL the time now on multiple EOB's a week.
tcosta: It almost never used to happen and now it's constant.
tcosta: ACPM is extremely short staffed and it's taking them days to respond and fix the issue.
Clem Surak: Yes, it has been getting progressively worse. I have a ticket logged, but have not heard back, so I keep retyping the EOBs so that our accounting is up to date. Hope the migration to the new Clearinghouse fixes this issue. Thanks for the response.
Bert: Can anyone tell me where the post is from AIDevelopment
ChrisFNP: Anyone else experinencing sloooowwww prescribing? 11/22/2024 1550CST
Reena: eprescribing has not worked for me all day
awcenter: Anyone having problems with escribe this morning
ChrisFNP: 12/16 very slow escribe but working
ChrisFNP: I think escribe is already on Holiday 12/20
beagle: Alas, random escribe slow downs unfortunately par.
DRMO: anyone else having problems with e-prescribing today? Had issue on Friday also, but it autocorrected. now back 12 30 24
ChrisFNP: can't validate for controlled
DRMO: AC support did a remote assist. problem fixed. TY
ChrisFNP: MIne corrected about 2 cst
Headcase: I cannot Rx Fioricet last few days, put in support ticket....
Headcase: This Fioricet thing probably is of limited general interest, but I was able to send generic...
Bert: This sucks
ChrisFNP: A/C meeting today at NOON EST
ChrisFNP: Meeting is 2/26/2025 should have an email with the invite
koby: does it matter if NewCrap is worse on a Friday than a Monday?
ChrisFNP: nope, both are busy for me
lesmar: "Prescription batch error. There was an unknown failure trying to complete the prescription batch for [patient name]."' I was just trying to send a refill on narcotic medication. Any suggestions would be greatly appreciated. Thanks
ChrisFNP: 3/18 Does anyone else feel like the prescibing is slower than usual?
ChrisFNP: AC meeting today if anyone is interested, 3/19
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