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#57598 10/21/2013 2:33 PM
Joined: Nov 2011
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Raj1 Offline OP
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Rx are not being sent today since this afternoon. "operation timed out". Ayone with similar problems?


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Raj
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Raj1 #57599 10/21/2013 2:42 PM
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Hello Everyone,


We've just received an update from New Crop about the issue. We apologize for any inconvenience.

NewCrop is investigating issues with screen timeouts. Click-through users may be experiencing slow load times and/or time out issues related to this problem.

We will send an update once we have resolved the issue.

Thank You,

The NewCrop Team



Thank you for your continued support,
Craig@AC

Raj1 #57610 10/22/2013 7:08 AM
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Hello Everybody,

Here is the latest news from New Crop

Time out issues and delay issues have been resolved.

Current monitoring shows that there are no more issues at this time.

We will send out notifications if this changes.

Thank you
NewCrop Technical Support


Thank you for your continued support,
Craig@AC

Raj1 #57615 10/22/2013 7:55 AM
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Craig-

Is there any way to ask Newcrop about developing a status board like UPDOX has?


Doctor Mel
Family Practice, FAAFP
Raj1 #57623 10/22/2013 10:48 AM
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I was just trying to print scripts this am and I couldn't. I was finally able to print each of 9 scripts one at a time. I had to go in and out of the script writer every time for every script. Then I noted that several of the scripts were inactivated and the whole medlist was blank on the note page. Some scripts were there if you clicked on the medlist but some were missing and the box was blank on the note screen.


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