Home Forums Discussions Problems V5 Runtime Error '91'

I have Version 5.0.28

I have been getting this Runtime Error '91' message quite a bit (about 1-3x/day) which causes the program to crash. Luckily I haven't lost any information when this happens.

There doesn't seem to be a pattern to when it appears, either. It has happened during orders, writing medications, scheduling, coding, etc.

Has this been happening to anyone else?

It's not a big deal, but a bit of a hindrance.

- S.K.

I had that error until V5.0.28 and not once since. We are now upgrading to V5.0.29.

I am ov V5.0.28, used to get the runtime 91 erratically and the program would close. I still sometimes get the error message, but only get it when I am closing AC so it doesn't bother me.

I only started getting Error 91 after upgrading to V5.0.29 last night.

Dave, can you upload the bug report (Help menu | Upload Bug Report) from the computer where you had the error?

If it happens again, please ping us at the help portal for assistance.

Thanks,
Jon

Jon,

I showed this to someone last week, but forgot.

Can you tell me or us the quickest way to go to the screen which shows all of the versions and their fixes and improvements?

It is very helpful.

The only time I get the error is when I sign off imported items if they are not fully loaded and I try to get in to big a hurry otherwise I don't get the error.

I get this error as I am signing off multiple import items (one at a time.

Rick Gobao, MD

so do I when signing off imported items

Imported Items, both viewing items and editing, is the most common place that AC (5.029) crashes or freezes on me. I very frequently also get a slowdown (the little blue circle that replaced the hourglass in Windows 7) when I am working in Imported Items. My IT people think that it has something to do with a conflict with Adobe Reader, working as a helper app in AC, displaying PDFs.

I have noticed more frequent slowdowns & crashes with Reader version 9, than on computers using versions 7 or 8.