Someone help me find the thread. One of the members here had a thread that I didn't have time to study before I left for Branson and now I can't find it or remember the author. It was the one with the template for questions that the MA could fill out, and blank out the reply that did not apply and the remaining answer, if in CAPS was the 'bad' answer and required action. Who's was this? And what was this?
Martin
