I knew he could talk you through it. It's funny, because the actual process was probably easier than the log in stuff. Luckily I use GoToMeeting since I have to support FAP. Much easier than Microsoft's remote assistance which does break down occasionally.
Adam always praises me for "teaching" him computers. I do and I turn him on to the cool stuff. But, NO ONE picks up on it and runs with it faster than he does. He's a natural.
