Hi all. To anyone else who use photos in the patient's demographics page, are you having an issue where the photo disappears, even after you've repeatedly added it and saved? We're also having an issue where we'll select the patient's preferred contact method and save and it will show up in the immediate, but a few minutes later it'll disappear again, along with the patient's photo.
I've been saving the same preferred cell phone number and photo to a patient's chart DAILY for a week and it's still disappearing.
I sent an email to customer support 2 days ago and got an automated response, but haven't heard anything yet.
It's not just happening with newly registered patients either, some of these patients are established.
Any ideas?
