Hi everyone,
I first want to thank this incredible community — over the past 20 years with Amazing Charts, this forum has truly been one of the best parts of the experience. The knowledge and support shared here have been invaluable.
Unfortunately, I’ve recently had to move on from Amazing Charts, During this transition, I requested assistance from Amazing Charts for a data export of my patient files.
For the past two months, I’ve reached out multiple times — via phone calls, emails to tech support, and live chats — and each time I was told my request would be escalated or that I’d hear back soon. Unfortunately, I still haven’t received any response or results.
I’m extremely disappointed by the lack of support, especially as I still have a paid account through next summer. Before I consider more formal actions such as contacting the BBB or my credit card company, I wanted to reach out here first to see if anyone from this amazing forum could offer guidance or share similar experiences.
Thank you all again for your time and for everything this community has contributed over the years.
Best regards,
Dr. Yohan Park
