Jon, me be sarcastic, never........
I felt like for awhile we had better communication with AC but then when the fiasco of version 12.0 came out the communication shut down again.
Like a kid that mads because their friend isn't playing the way they want them to. 'It's my ball I'll just take it and go home'.
The problem is we pay for the AC but the Forum is now independent. AC as a paid service should be reaching out to all customers when something like this arises, would save them and us time. THANK GOODNESS Bert kept the forum independent and if AC doesn't like what is posted then FIX THE PROBLEMS.