I should clarify - I’d like to add the vaccine code bit with private pay option and also a zero dollar option - we use VaxCare so they bill the private insurance for us, but the VFC we can’t have duplicates for two different price points.

They hadn’t billed admin fees for over 3 years. I’m trying not to vomit thinking about how much money we’ve missed out on.

They weren’t billing for like…..anything. It’s pure insanity. It is not a comfortable subject for me, I’m not super familiar with billing.

I don’t even know what we’re missing - because they are using a horrible billing company. It’s super frustrating.