I want a place that I can document when I call a pt and they don't answer. I am thinking labs and study reports.

Example: call CXR report to pt and no answer, can't sign off imported report because then I will forget to call the pt again, so I just leave it in my inbox. Call the next day, no answer, same problem. The only thing is that there is no record that I have now tried to call the pt twice and no answer, no voicemail, nothing I feel comfortable putting in the chart.

Has anyone else found a work around for this type of problem? I wish I could add a note to the imported report called this date, no answer and leave it in my inbox for a later date then maybe after 3 or so attempts would sign it off. This would stop the "I never got a call from you" complaints I hear when I know someone from the office has tried and failed to get anyone to answer the phone.