I had noted this long ago - it is important that we all just submit a bug report so it will be fixed. They really do watch the bug reports - sometimes they don't have time to look here. If everyone reports it as a bug they will notice. I also think we should all use the suggest improvement button more on the program.
I actually talked to a support person once and they said that they came here occasionally, but they needed to get thicker skin because it actually made them feel upset that people were upset with them.
