I had an ampersand "&" in a sig for a specialist prescribed non-controlled drug in my med list - deleting the "&" solved the problem.
Although I never attempted to eRx this for the specialist, it only came to my attention when I tried to EPCS an unrelated medication and was unable to link to NewCrop via the "Manage via NewCrop Screens" control - it worked fine for the patients preceding and following, but persisted every time the particularly affected patient was seen. I could eRx my prescribed other noncontrolled meds without going through NewCrops just fine. But for EPCS prescriptions, instead of opening the NewCrop webpage, I would get an error message:
"A technical error has been automatically reported to your EMR/PM vendor. Contact them for more information. MSG 3 - RxInput XML parse error:
Please check the specified element name and value below for unusual characters and leading or trailing spaces.
Unexpected end of file has occurred. The following elements are not closed: dosageLong, OutsidePrescription, NCScript. Line 185, position 42."
I was not astute enough to interpret the error message as possibly relating to a medication I had no intention of ever prescribing but was entered elsewhere in my med list and that failed to prevent other non-controlled electronic prescribing, but prevented accessing the NewCrop EPCS screens at all. I was always too busy trying to attend the next patient to problem solve, but after hours today I discovered by changing the ampersand to "and" I could successfully connect to NewCrops for the patient in question. The ampersand was not the 42nd character, but it appears to have been the cause.
Last edited by SoCalFP; 02/25/2022 9:31 PM.
