What's a laptop? lol. No seriously, never had a laptop. But, I don't think it has anything to do with v10 or v11 or laptops or Windows 10 or 11. I think it just has a lot of unhandled exceptions (although it is not saying that), but I think it just crashes for different people for different reasons. If one of my staff's Outlook crashes once in two weeks, I will hear about it. Eight AC crashes, they think it is a good day. Software crashing randomly is a showstopper. I know a user left the board once when I tried to state that complaining or pointing out bugs or improvements was fine but making major statements that would hurt AC's market share, it isn't good. And, now I am doing the same thing. But, AC freezes, and I wait 20 seconds, and then it moves half an inch and I know I can type again. Or it crashes completely. It's just not stable. That's why the next version shouldn't be about new features or small bug squashes but simply finding out where and why the crashes are coming from. AC has one of the best trial periods there is. And, if someone were trialing it, whether on a laptop or 10 or 11 or in their basement and it crashed once a day for a week, they wouldn't purchase it.