Hi Bert,
Maybe a locked or corrupted record or index associated with the patient is stopping NewCrop?
If so, the fix might be the database tuner and similar AC repair options, or even whatever NewCrop options are available (if any).
There might even be other patients with the same problem who haven't been tested yet--I assume that you've tried several, but not all of your patients.
Cheers,
Carl Fogel
