Hi everyone,

This thread is to thank James, and to recommend him for IT support.

Over the last year or so, we have been going through the same struggles that have been posted numerous times on this board. Stay with Amazing Charts? If so, local server versus cloud? And so forth. We decided to stay with locally hosted AC.

We were almost ready to proceed with a new server last fall. For various reasons this did not work out, then Covid came, affecting our staff, office flow, and office finances. So, when it came time to have the mandatory upgrade to AC version 11, we were still on our old server.

That attempted installation was a disaster, AC support was extraordinarily helpful, but it became clear that we had an urgent need for a new server.

Another board user recommended James Summerlin (James NT), who has been on this board as long as I can remember. I actually did not think that he did general IT work, but I called him and he has been extraordinarily helpful.

In a very timely fashion, and at quite a bit less expense than I anticipated, we are now on a very fast server running Server 2019. So hopefully this will be good for about 7 years, which is my guess for time left in practice.

James has been a pleasure to deal with. He is extremely bright and knowledgeable, but also quite down to earth. He is also very very cost conscious.

The only drawback is that he speaks Southern, we Yankees may need a translator….

Thank you James!

Gene

Gene Nallin MD solo family practice with one PA Cumberland, Md