Hi Dr Davison,
You do not need an active support license to access the program (as long as you are not on the cloud. If that is the case we would need to migrate you off the cloud first and install AC on a local computer for you). Without support, you would not be able to ePrescribe, send/receive information to the patient portal, or get software updates (such as Meds/Codes DB updates along with general software updates). Otherwise, you have complete access to your charts for as long as you have the software installed.
If you need assistance getting your data, or have any questions, feel free to reach out.
Good luck with your new EHR.
Last edited by Mark@AC; 07/28/2021 1:58 PM.
