I wonder if it was created correctly.

It's fairly easy to create a total template export.
1) Go to Administrative Options
2) Go to Import/Export (second line at the end) click
3) Go to Export all Amazing Charts templates to an XML file (1rst column4th down) Click
4) Select location (I would recommend desktop so she doesn't have to search for it)

I don't think it has changed much in many years, this should work.

Then try to import
You can always check it in a browser, but it should not look like a row of tables

Wendell
Pediatrician in Chicago

The patient's expectation is that you have all the answers, sometimes they just don't like the answer you have for them