Hi Donna,

Over the last several years I have probably upgraded about 25 computers from Win 7 Pro to Win 10 Pro. It surprised me, probably about 80% of the time things went very very smoothly.

When that was not the case, I found what worked best was reinstall Windows 7 Pro, then do the Windows 10 upgrade. I am not sure whether repair of Windows 7 would accomplish this.

I suspect that if any of the machines were originally Windows XP, that would prevent the free upgrade. If the Windows 7 had been a licensed copy, this probably would not be an issue.

Hopefully one of the board members more knowledgeable than I will comment.

Gene

Gene Nallin MD solo family practice with one PA Cumberland, Md