Bert, jimmie - Would you care to share any tips/tricks you've learned since you started e-scribing? My providers are not fans, but it sounds like there are things I can show them to make it a better (or at least less bad) experience.

Among their issues:
- having to go through the motions of sending the RX through AC so it will show up in the patient's med history (in addition to actually sending the RX via NewCrop)
- unable to change the pharmacy via NewCrop
- when replying to an electronic refill request, the patient and medication show up as "unknown" in AC's RX Transaction Log
- having to resend RXs because the pharmacy claims they don't have it. Is there a place I can go to confirm a script was sent and received by the pharmacy?




Anne-Marie
Family Medicine
Whatever Someone Else Isn't Handling Manager