Hi John,
Possibly this is the thread and post that you're looking for?
"The refill counter on the main screen is, of course, stuck, which seems to be what everyone else is getting. But when I click on refills, the prescription writer is perpetually empty. There are at least no annoying error messages and all the prior defective requests are now gone. But no refill requests are populating the window."
"However, if I click on the main tab under online servies --> eprescriptions to go directly to the newcrop screen, I can still see the prescription refill requests that way, and that is how I have been dealing with the problem."
https://acusersforum.com/ub/ubbthre...t-resond-to-electronic-refills#Post35706Cheers,
Carl Fogel
