I have search topics and threads on ACUB but nothing seems current, so I apologize if I am repeating old info.

I am (as was GoBruin in 3/18) on EZClaim 10.8 and AC 10.0.2, and am thinking of switching to AC PM for an integrated solution that is more seamless and does not deal with insurances piecemeal. However, as I read ACUB and search the web, there seems to be an old AC PM (see YouTube oLHk3B5LbYI) that looks a lot more like Amazing Charts, and a newer Harris product called CareTracker. The AC-Harris tracker sales specialist claims thousands of AC users.

My questions:

1) for CareTracker users: how was your experience, especially in transitioning, integration, ongoing support, etc?

2) for ACPM users: is it still alive? Can I get it? Is it better or worse than CareTracker?

3) for current or ex-EZCLaim users: comment on changing to ACPM/CareTracker? Better ways to make it work? I find especially the various ways of receiving and reconciliating files tedious. The lack of eligibility really kills it.

Thanks for all your help.

Jack