Hi Dru,

Saw this often on one AC 9.X server, bug never fixed.

First-level AC tech was usually unable to help, since a server with no room is your problem (even though AC caused it).

Second-tier AC tech eventually repaired things, but the bug re-occurrs randomly.

Below is what worked for me.

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The problem is that AC's auto-backup starts cycling endlessly.

The reason is that AC's next-scheduled-backup in AC's backup-options has been corrupted and set to start yesterday and is grayed-out, so you can't change it.

So AC's backup keeps cycling until it fills the hard drive.

Meanwhile, everything on the server has slowed to a crawl because the backup is running endlessly.

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First, you have to stop the backup from running.

If you can, open AC and disable the auto-backup, which is running endlessly.

You may have to run services.MSC to stop the AC backup service on the server to stop the backup and regain control.

Sorry, can't remember which service was the damned backup.

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Next, you have to clean up the mistaken backups.

Open file explorer, find and delete the enormous number of *.ENC AC backups that have piled up. Then empty the recycle bin.

Deleting takes a long time if a full backup made hundreds of thousands of copies of each scanned and imported item.

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Now you have to fix the wrong-date problem.

The trick is to set the server's date to TOMORROW, which is after AC's incorrectly next-scheduled-backup.

Now you should be able to reset the next-scheduled-backup that was grayed-out and couldn't be changed.

The reset should automatically set the next-scheduled-date to whatever future date you set on the server, the date that you really want the AC backup to run.

Now set the server date back to the correct date, TODAY.

Re-enable the auto-backup in AC.

Reboot the server and nervously check the AC backup folder for up to half an hour.

If the fix worked, no new backups will have appeared, so the endless cycle has been stopped.

Check again the next day to see that a single backup has appeared at the

correctly scheduled next-scheduled AC backup time.

Cross your fingers and wait for the mystery backup bug to strike again.

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Check with AC tech, since they may have found a real fix or at least an easier

repair after all these years.

It may have been a bug caused by the office trying to use the server as an AC workstation. Uninstalling and reinstalling AC did no good.

The other fix is to disable AC's backup and use something else.

Cheers,

Carl Fogel