PSA...don't make the switch.
we switched our practice management software to acpm hoping to consolidate our emr and billing/scheduling. It has been a total disaster.
Our launch day was yesterday- which we have known about for the past few months. We advised AC that we did not have access earlier this week. We still don't have access at this point. We have gotten very little response or help from technical support. I am not even sure if they are working on it.
Our old biller has suggested we continue to use our old practice management software (and biller) in the meantime.
Which is fine, but we would be paying for two different PM companies. we cannot get any help from ac. Many of our physicians have spent time trying to fix it to no avail.
AC is not the same company they were when we signed up a decade ago.
