We enabled this feature for our practice for about since Sep 1 2017. We find it very useful and fairly easy to place orders. The only grief we are having is because Quest will not accept insurance ID with spaces and dashes. All our insurance IDs are coded with dashes or spaces to improve readability. Now for every order in Quest we have to manually remove these dashes or spaces.

Anyone else also experiencing this and finds it a sore point.

Clearly if AC removes these spaces or dashes from insurance ID field before making it available to Quest, life could be better...


Thoughts ?

Thanks
aramiz
Houston, TX