We use AC v8.3.0 and recently figured that it might smooth operations if we were to enter patient copays before sending the superbill off to our biller. I collect bills by date, and in the list that appears I select specific bills, move to the Account Tab to enter a copayment. I then click Save, close the bill and return to list, repeating the process until I've entered all of the copays. I then export the list as a single superbill. But our biller remarked that none of the copays showed up in the superbill, and when I checked, I saw that she is correct.
Do I have to close the list and then collect the bills by date again to get AC to update the individual bills on the list with the copays before export?
Thanks, Kurt