I love me some snark from time to time.....:)
That is correct. The order never shows up in the Nurse's box. However, we can go to the patients chart and look in "past encounters" and see that on the date the order was written an entry that shows the date and type, but the subject line is completely blank.
Then, we can double click the blank subject line and the entry pops up and gives us who sent this and who it was sent to. The RE: and MESSAGE: lines are totally blank.
The odd thing is that we can go to the far left of the screen where the menu shows "View previously saved orders, messages, etc and select "orders". (top radio button). When we do this we can see an entry line that shows that there was some entry....in our case it was a custom order. We go to that entry so that it is highlighted. We then click the "print" button at the top right of the screen and the full order pops up.
However, we cannot retrieve it so that it shows up in the patient chart. The best we can do is print it, scan it and import it.
Clearly this order is "somewhere" but we cannot figure out where it has gone and why it is not showing up in the message box?
Ideas?
