Hello Everyone,
Looking into this issue, it seems to be caused by some of the Amazing Charts service. We have resolved it by restarting both the Amazing Charts admin service and the Amazing Reminders service. Please follow the steps below on how to do that:
1. In Windows click on start and search for services.msc in the search bar then open the windows services module (it will have the icon of two cogs).
2. Locate the Amazing Charts Admin services and right click on it, then select restart.
3. repeat step 2 for the amazing Reminders service.
4. Restart Amazing Charts and it should now work.
If you run into any issues preforming this fix, or if it does not work for you, please contact us at 866-382-5932, or join a live chat, and we can have a technician take a look.
Thank You,
Nick B.
