David,
I've seen that one too! About 2 years ago I got the individual, non-collated results for awhile, but that got fixed fairly quickly. I've gotten a couple of labs through the system in the non-collated version recently too, but for the most part just not getting any labs. IT in Eugene has been working on it. Talked with the St. Joe's lab director today and she is aware of the issues. As she said, "You're not the only one". Apparently she was right! The biggest problem is not knowing which labs I'm not getting. We're paper tracking everything we can for now. Hopefully it gets resolved before my imported items are so full of PDFs that AC slows to a crawl.
Dave
FP
