Bert
I feel your pain. Our hospital has had a problem for over 3 years. When a patient of mine goes to the hospital they are supposed to be on a list. My daily routine starts with going over this list to see if I need to "Own it" as they said to you...the hospital misses about 50 percent and they never get on the list. Just another one this A.M.
A recent one was an 18 yr old with a visit at 2 AM, a positive chlamydia at 0730 was released from the lab. I called the pt at 8 and had her on appropriate therapy by 9. The hospital to my knowledge never called her with the positive result. Many doctors don't do this workflow and things fall in cracks....
So I feel your pain and the discharge information I usually get is, lets just say, mostly computerized jargon...
I have talked to 3 Administration personnel, 3 ER dept heads, IT, even the multiple geeks...and they ...you guessed it sent me right back to the same VP where I started over 3 years ago...I feel your pain...it will take a death and maybe that wont even fix the problems..
